Policies

 Policies and Procedures

Privacy

Refunds

Payment

Order Processing

Shipping & Handling

Custom Designs

Legal

         All policies and procedures are subject to change without prior notice.

PRIVACY

It is our policy to respect the privacy of all our customers. We do not sell, rent or

loan any of our customers personal information to any third party.

Any information provided to us will be kept by us.


REFUNDS

We do not issue refunds
If your item is custom, I will send you a proof via email . This is when you need

 to let me know of any changes that need to be made. I will then send you another

proof and so on until we get it just the way you want it. Please preview and check

your proof carefully. We will replace your item only if there has been a misprint

dueto our error and not yours. If you just simply are not happy with your creation

 we will exchange it. That's our promise and guarantee. Due to the personalization

of this business, your approval is our 'go ahead' with the order.

* Please note ~ Due to differences in monitors your actual colors may
vary slightly from the colors on your monitor. This is completely out of my hands.



PAYMENT


Visa, Mastercard, Discover, American Express and eCheck are all accepted through

Paypal. If you prefer to pay by check or money order our address will be given. If

paying by check, please allow 5-7 days for your check to clear. Once your check clears,
production of your order will begin. In the case that your check returns for NSF
(non-sufficient funds), there will be a $30 NSF fee charged to your order which is
non-refundable.



ORDER PROCESSING

Most orders, depending on quantity, will be completed and shipped within 72
hours but please be kind and allow us reasonable time, about 7-10 days to
complete your order.  Once your order has been completed and shipped, you
will receive an email stating that your order is on its way. When ordering, please
allow time for processing and shipping. We recommend that you order at least
two weeks in advance of your event date to allow for receipt of your order and
for returns, if necessary. However, we will accept any order placed, even rush
orders. If we feel that we are unable to fulfill your order, we will notify you. For
rush orders 1-100 items, we require and additional processing fee of $20. For all
orders 101-200 items, we require an additional processing fee of $30. For all
orders over 201 items, we require an additional processing fee of $40 and for all
orders 301+ we require an additional processing fee of $50.



SHIPPING AND HANDLING

We ship our orders USPS First Class, USPS Priority Mail, and/or USPS Express Mail.

 If you have a preference PLEASE make a note of it on the order page. I do everything I

can to keep the shipping costs to a minimum.


CUSTOM DESIGNS

Custom work is our favorite thing to do and
is welcomed. A lot of time can go into designing any of our creations that involve special

graphics or photos due to cropping/correcting/cleaning. *PLEASE NOTE*  Because of all the
time involved there MAY be an additional charge after 2 designs so please be very

specific on what you are looking for. If you have a company logo, we would need

permission prior to using it.

If you would like to add a special photo to your creation, just enter it as an
attachment  in your email or send the picture via snail mail. Your picture will be
returned with your order. If you're not sure how to do this, just ask. We'll walk you
through it.


LEGAL

   Due to trademark and copyright laws, Kimkinsstore.com cannot place Disney,

Warner Bros. , or any other well known characters, such as Barney, Sponge

 Bob, Dora the Explorer, Blues Clues, etc. on our creations. I CAN color coordinate

them and get as close as possible without violating the copyright laws.
 

**Due to custom personalization - ALL SALES ARE FINAL**